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Terms of Service

Terms of Service for Mill Valley Roofing

Mill Valley Roofing, serving Mill Valley, CA, provides roofing services to homeowners and businesses across Alto, Cascade, Homestead Valley, Muir Beach, and Strawberry. These terms govern your use of our website and services. By engaging us, you agree to the conditions below. We aim to be transparent about how we work, what we guarantee, and what we expect from you.

Scope of Work and Estimates

Every project begins with a detailed inspection. We assess your roof's condition, identify any rot, decay, or granule loss, and provide a written estimate. Our estimate covers the tear-off, replacement, or overlay of roofing materials, including self-adhered underlayment, ring-shank nails, starter course, and field course installation. We do not begin work without your written approval. If we discover additional issues during the job—such as water that has seeped into decking or wicking along rafters—we will stop and discuss options with you before proceeding. You are not obligated to accept extra work, but we recommend addressing structural problems promptly to prevent further damage.

Payment and Warranties

We require a deposit before starting any project. The balance is due upon completion and final inspection. We accept checks, credit cards, and electronic transfers. Our workmanship is backed by a two-year warranty, and manufacturer warranties apply to materials. We do not cover damage caused by storms, neglect, or unauthorized modifications. If a problem arises, contact us within 30 days of noticing the issue. We will inspect and, if covered, repair at no charge. For warranty claims, please have your original estimate and payment receipt available.

Liability and Site Conditions

We take care to protect your property during work. We use tarps, magnets, and daily cleanups to minimize debris. However, roofing involves heavy materials and sharp tools. We are not liable for pre-existing conditions such as cracked interior plaster, settled foundations, or damaged landscaping that we did not cause. We will not be held responsible for delays caused by weather, permit approvals, or unforeseen structural issues. We carry general liability insurance and workers' compensation, as required by California law. If you have concerns about access, pets, or parking, let us know before the crew arrives.

Emergency Services and Storm Damage

Mill Valley's coastal fog and heavy winter rains can accelerate roof wear. Moisture seeps under lifted shingles, wicks into decking, and erodes fasteners. If you suspect storm damage, call us immediately. We offer emergency tarping and temporary repairs to stop leaks. For insurance claims, we provide detailed documentation and photos. We work with your adjuster to ensure you receive fair coverage. We do not inflate estimates or promise outcomes we cannot deliver.

Changes to Terms

We may update these terms periodically. The latest version will always appear on this page. Continued use of our website or services after changes constitutes acceptance. If you have questions, call 415-873-2076. We are here to help you maintain a safe, durable roof over your head.

Frequently Asked Questions

Do you offer free estimates?

Yes. We provide free, no-obligation estimates for all roofing services. We inspect your roof, discuss options, and give you a written quote before any work begins.

What areas do you serve?

We serve Mill Valley and surrounding communities, including Alto, Cascade, Homestead Valley, Muir Beach, and Strawberry. We also work throughout Marin County.

How long does a roof replacement take?

Most residential roof replacements take 3 to 5 days, depending on the size and complexity. We work efficiently without cutting corners, ensuring every course is properly aligned and fastened.

Get a Free Roof Inspection Today

Call 415-873-2076

Call 4158732076